Administrative Technician (replacement activities)

Jewish General Hospital

Company :  Jewish General Hospital
Location :  QC, Canada
Job Type :  Full-time
Job Status :  Permanent
  • Completes all tasks related to the scheduling of employees on the float team, recall lists availability lists.
  • Prepares and posts periodic schedules and vacation lists.
  • Updates the master schedule excel files with all the pertinent changes and sorts them by seniority.
  • Updates the seniorities in the master schedules.
  • Manages the employees’ availabilities and distributes the information to the pertinent departments.
  • Monitors that availability staff is adhering to availability according to the various collective agreements.
  • Brings issues of non compliance to the attention of the Chief of the Recall and Availability Lists Centre.
  • Coordinates daily assignments and preplans the availability staff on a daily/weekly basis with the different departments that rely on recall to book their availability staff.
  • Coordinates with specialty units when training of staff is needed.
  • Books all long term and short replacements as needed.
  • Books shifts that fall into overtime as needed.
  • Processes requests for time changes, vacation changes and authorized absences.
  • Ensures that the appropriate documentation and notification (forms completed) for LOAs, CSST, transfers, resignations, illnesses are done with follow up where necessary.
  • Enters the documentation in the appropriate systems.
  • Tracks sick calls, overtime, statutory holidays and provides necessary related reports to the Chief of recall and Availability Lists Centre.
  • Answers any payroll queries, and completes corrective memos to payroll department.
  • May be required to enter payroll information for employees in Espresso.
  • Creates and manages requests for replacements in Espresso.
  • May be required to handle information in employees’ schedules in Espresso.
  • Helps with the training of new employees.
  • Provides Recall Centre clients with excellent customer service.
  • Ensures to the best of his or her ability that departments are staffed properly in order to provide patients with a safe environment and proper care.
  • Assures and maintains patient safety, privacy and confidentiality.
  • Performs any other duties as assigned.
Requirements :
College degree emitted by Le ministère de l’Éducation, du Loisir et du Sport
Knowledge of computer applications (lotus Notes, Word Excel, Espresso)
Knowledge of collective agreements
Experience with recall and availability lists
Bilingual: French and English
Excellent communication and interpersonal skills
Demonstrates problem solving and analytical abilities
Displays initiative
Self Directed
Excellent team player
Establishes excellent relationships with hospital staff.
Good knowledge of Word and Excel

Comments :
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