Warehouse Operations Manager


Company :  ALX
Location :  Whitehorse, YT, Canada
Job Type :  Full-time
Job Status :  Permanent

October 2017

Warehouse Operations Manager

Purpose - ALX is a growing provider of construction, mining, and exploration supplies. This position provides logistical, administrative, and warehouse support to the company Sales & Operations Manager and supervises production and ancillary staff. This individual will be responsible for the overall maintenance, management, efficiency, and improvement of the ALX warehouse and property. We are looking for a highly motivated self-starter and committed individual who will provide organization and leadership to ALX’s shop and warehouse facilities. This individual should be interested in working in a hands-on fashion and willing to provide support across various tasks and day-to-day operations.

Duties & Responsibilities

Under the direction of senior management, the Warehouse Manager will perform the following:

  • Represent the company’s best interests by enhancing growth opportunities and sales situations by:
  • Provide general management and support in the following operational areas:
  • Management of the small number of warehouse and woodshop staff:
  • Ensure ALX warehouse and property is continually achieving the highest level of organization and operationalization by:
  • Overseeing and conducting high quality building, property, and equipment maintenance
  • Maintaining organization and cleanliness of yard and warehouse facilities
  • Creating warehouse checklists and ensuring their fulfillment * Providing exceptional customer service in all dealings with potential and current customers
  • * Managing sales, orders, services, purchases, receiving, and follow-up to ensure complete customer satisfaction
  • * Keeping up to date on mining, exploration and construction projects and pitching new business opportunities to the President and Sales and Operations Manager
  • * Independently working with suppliers & customers on a daily basis to receive and offer the highest level of service
  • * Maintaining accurate inventory controls and reports
  • * Managing and conducting warehouse operations including shipping and receiving, loading and unloading freight, and pickups and deliveries
  • * Providing logistical oversight and efficiency to all operations ALX conducts
  • * Maintaining consistent and effective communication within all areas of operation including customers, suppliers, and management
  • * Scheduling and assigning work to staff daily and on specific projects
  • * Monitoring standards of production and ensuring production targets are met
  • * Evaluating staff performance and disciplining as required
  • * Conducting initial training & orientation of staff

Education, Knowledge and Skills

Post-secondary education in business administration, management, or a related field or trades training in mining, exploration, or related field. Applicants with a minimum of 5 years job experience in a similar position or work environment are preferred. Significant preference will be given to applicants who can demonstrate a strong willingness to learn and take initiative, and with parts and product knowledge. Effective communication & organizational skills is also a critical component of this position.

Along with education and work experience the applicant should:

  • Have strong personal suitability with exceptional customer service skills including ability to up sell & contribute to business growth
  • Have well developed organizational skills and the ability to multitask
  • Value a high degree of cleanliness throughout all workspaces
  • Demonstrate the ability to work independently and be self-motivated
  • Be able to work under pressure with varying deadlines, while ensuring priority tasks are completed
  • Have excellent team building skills and be able to provide team leadership
  • Demonstrate the ability to be adaptable and supportive in handling various responsibilities
  • Have proven decision-making, analytical, and problem-solving skills as well as attention to detail
  • Have highly effective communication skills, both verbal and written as well as good listening skills
  • Have proficiency in computer skills including the use of spreadsheets, word processing programs, and the willingness to learn CRM, cloud based & inventory systems
  • Be able to or willing to learn to operate equipment such as forklifts & loader

*Equivalency: Completion of high school, combined with more than 5 years of practical work experience in a related position, along with the above-mentioned demonstrated abilities.

Working Conditions

Work is performed in an office and warehouse environment, along with potential trips to job sites in Whitehorse and offsite job and camp locations. While the job duties apply equally, the working conditions dictate frequent shifting of priorities and activities on a routine basis. The incumbent will work a forty hour work week at a minimum with longer hours required during peak times. Hours may vary seasonally and include an increased workload during the summer and over project timelines.

ALX provides a competitive compensation package that is incentive based

Please submit your resume & cover letter via email to Marc and/or Alan

For more information regarding this career opportunity, please email Marc

Job Type: Full-time

Job Location:

  • Whitehorse, YT

Required education:

  • Bachelor's

Required experience:

  • Warehouse Management: 2 years

Required language:

  • English
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