Host

Shark Club


Company :  Shark Club
Location :  Richmond, British Columbia, Canada
Job Type :  Full-time
Job Status :  Permanent
 
To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

KEY RESPONSIBILITIES

Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.

Maintain a cooperative and positive attitude at all times towards guests and fellow team members.

Ensure you are seating the most desirable tables at all times.

Anticipate guest transition and the timing of table turns.

Smile!

Opening front door for guests.

Answering the phone for general customer service and taking reservations.

Seating guests.

Cleaning and resetting dirty tables.

Maintain the cleanliness and appearance of entryway and washrooms.

Perform quality checks as guests depart and thank them for their visit.

QUALIFICATIONS & KEY ATTRIBUTES

Well groomed and presentable.

Very organized.

Ability to prioritize.

Ability to think ahead.

Excellent communication skills, including a pleasant and professional phone manner.

Problem solving ability.

Ability to be perceptive to guest's needs.

Ability to deal positive in stressful situations and remain calm.

High level of attention to detail.

Able to take direction.

Able to deal with compliments and guest concerns with the support of management.

(ref. 23545)
Important: You will receive a confirmation email from SnapHire.com within a few minutes (please check your spam/junk mail folder). Also, please add "snaphire.com" or "supportusa (at) snaphire.com" to your email safe sender list to ensure you receive employment emails from Shark Club. (More information at https://goo.gl/3Dbvk7).
 
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